Shipping policy

Last Updated: March 2026

At Midnight Rider Coffee, every order is roasted fresh before it ships. This means your coffee is not sitting on a shelf — it is prepared specifically for you.

Order Processing

All orders are roasted to order and typically processed within 1–3 business days.

• Orders placed on weekends or holidays will begin processing on the next business day.
• During high-volume periods, processing times may be slightly extended.

Shipping Time

Once your order has shipped, delivery times typically range from:

Shipping times may vary depending on your location and the carrier.

Shipping Rates

• Shipping rates are calculated at checkout based on your location and selected shipping method.
• We may offer free shipping promotions from time to time.

Order Tracking

• Once your order ships, you will receive a confirmation email with tracking information.
• Please allow up to 48 hours for tracking updates to appear.

Delays

Midnight Rider Coffee is not responsible for delays caused by shipping carriers, weather, or other factors outside our control.

Incorrect Addresses

• Please ensure your shipping address is correct at checkout.
• We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.

Lost or Stolen Packages

• If your package is marked as delivered but cannot be found, please contact the shipping carrier first.
• If you still need assistance, reach out to us and we will do our best to help resolve the issue.

Damaged Orders

If your order arrives damaged, contact us within 7 days of delivery via our Contact page. Please include:

• Your order number
• A description of the issue
• Photos of the damage

We will review and arrange a replacement or refund if applicable.

International Shipping

We may offer international shipping. Delivery times and rates vary by destination. Customers are responsible for any customs fees or import duties.